Delivery Associate - TAO Restaurant Chicago

Part-time team members who meet the requirements are eligible for:

Employee Discounts and much more!

Working collaboratively with the Catering & Delivery department.

Maintains delivery station cleanliness and stocks delivery station with all necessary supplies.

Interacts with fellow team members, and supervisors in a polite, courteous, and hospitable manner to ensure gracious hospitality.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

Confirms online orders via various ordering platforms and applications

Answers phone calls for pickup and delivery orders, and answers questions/make suggestions for food and beverage items

Accurately enter all orders into the POS system and follows proper cash/payment card procedures

Assists with packing orders according to guest specifications

Coordinates delivery of food with the delivery drivers

Anticipate and accommodate the needs of the guests

Maintain general cleanliness of assigned stations and the entire venue

Delivers prepared orders in the time frames quoted to guests

Wears all safety equipment required by the Department of Transportation including: -Bicycle helmet -Reflective safety vest with assigned ID number

Carries commercial bicyclist business ID card whenever riding on deliveries

Maintains and cleans delivery station according to Department of Health standards

Stocks delivery station with necessary supplies and tracks inventory for catering/delivery items

Communicates with delivery associates and packer to ensure that deliveries are sent on time and without issue

Assists with packing food and beverage for delivery, pickup and catering orders in a timely manner

Ensures that all items for an order are present in delivery bags and catering boxes

Assists with preparing trays, condiments, serving utensils, flatware, and all necessary items for catering orders

Ensures all appropriate condiments and utensils are packed with every order

Follow supervisor’s instructions, communicate with and support co-workers while being a team player

Possesses in-depth knowledge of all food menus and garnishes for dishes

Complies with Department of Health standards

Reports all breakage, damage of equipment or furniture immediately to management

Attends and participates in daily pre-service meetings

Attends and participates in any training sessions or departmental meetings

Learn by listening, observing other team members, and sharing knowledge while leading by example

Portrays a positive and professional attitude

Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments

Works as part of a team and provides help and support to all fellow team members

Tao Group Hospitality in-venue delivery associate training

1 year of experience in a delivery driver role preferred

Previous experience in a high-volume restaurant/nightclub/lounge preferred

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a team member encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

Ability to write, read, and verbally communicate

Must have good positive energy throughout the day

Must be able to print legibly for Team Members, management, and guests to read

Must be able to stand for extended periods of time

Must be able to move quickly

Must be able to push and lift up to 75 lbs. with or without assistance

Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume

May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

Exposure to cleaning materials

May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required

Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment

Maintain a professional, neat, and well-groomed appearance adhering to Company standards

Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner

Ability to maintain confidentiality

Ability to handle a fast-paced, busy, and somewhat stressful environment

An artificial intelligence (AI) tool developed and provided by Gofriendshop, Inc. d/b/a Landed, known as the LANDED Platform, is employed in the assessment of applicants for the positions being recruited in order to gauge the following pertinent qualifications or traits:

• The candidate’s ability to perform the tasks in the available job role.
• The candidate's self-rated skill proficiency.
• The candidate’s fit for this job posting.

The use of AI technology is used to converse with candidates for hourly employment positions, screen based on the position’s pre-set criteria, and schedule interviews.

The AI system collects and processes personal information from candidate resumes and candidate responses to screening questions.

The candidate may ask any questions about the AI tool and how we use it, and/or request an alternative selection process or reasonable accommodation if desired, by emailing the employer directly at [email protected].