Decision Science Analyst
Role Overview
This client-facing, hands-on role uses loyalty data to find actionable insights and help shape clients’ strategic direction.
The team creates real-time dashboards and works with customer data, marketing techniques, mathematics, and statistical methods.
Kobie describes its work arrangement as remote-friendly and says teammates have the freedom to work remotely.
Key Skills for This Role
Full Job Posting
About the role
This client-facing, hands-on role uses loyalty data to find actionable insights and help shape clients’ strategic direction.
The team creates real-time dashboards and works with customer data, marketing techniques, mathematics, and statistical methods.
Kobie describes its work arrangement as remote-friendly and says teammates have the freedom to work remotely.
How you will make an impact
- Deliver data-driven customer insights for client loyalty programs, collaborating with Strategy and Client Services teams.
- Build and maintain audience lists for CRM campaign execution and engagement goals.
- Recommend actions based on complex data and an understanding of client strategy, success criteria, and program objectives.
- Develop data visualizations and narratives for internal and external stakeholders.
- Collaborate with Data Engineering and Business Intelligence teams on tools, models, and data sources.
- Create learning agendas, test plans, and attribution solutions to maximize KPIs such as incremental ROI and LTV.
- Manage workflow, scope, and prioritization of client requests and company investments.
What you need to be successful
- Two to four or more years of relevant customer analytics and/or marketing/CRM experience.
- Ability to tell stories with data and influence senior stakeholders with insights and recommendations.
- Familiarity with tools such as Tableau, Power BI, or Sigma.
- Demonstrated success using customer segmentation methods such as RFM, cluster analysis, and regression modeling for targeted marketing.
- Project management skills and experience handling multiple projects.
- Bachelor’s degree in Statistics, Marketing, Economics, or Computer Science.
- Python and SQL programming experience preferred.
- Master’s in Statistics, Economics, or Applied Mathematics, or an MBA, preferred.
- Marketing and loyalty principles proficiency preferred.
Work arrangement and travel
- Kobie describes itself as remote-first and offers teammates the freedom to work remotely.
- Periodic travel may be required for business objectives, team collaboration, client engagements, training, and company events; candidates should be willing and able to travel as needed.
Benefits
- Flexible time off, nine company-wide holidays, and benefits supporting growth, development, and personal well-being.
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