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Deal Desk Analyst

New Relic
San Francisco, USA
Mid
Onsite
$80,000—$108,000 USD
Discovered 1 weeks ago

Full Job Posting

What you'll do

  • Cultivate and sustain strong working relationships with pivotal business partners (e/g Finance, Legal, Support, etc.) to help facilitate the review and approval process.
  • Work with cross functional teams ( e.g., Legal, Finance, Product, etc.) focusing on complex pricing/commercial terms and provide options to provide the means to Sales to address and surmount customer objections while maximising revenue/bookings.
  • Build and review a variety of order forms with differing levels of complexity for accuracy, while ensuring all required approvals, such as discounts and contractual terms, are obtained and clearly documented (both within our CPQ tool and outside as needed), as well as being fully compliant with New Relic’s internal policies.
  • Deliver ongoing education and training to ensure Sales’ understanding of and compliance with non-standard deal processes.
  • Prepare and review contracts (order forms, legal agreements, customer purchase orders, quotes, etc.) for compliance with revenue recognition and Deal Desk policies.
  • Safeguard and manage data quality in SFDC for all proposed and closed quotes/deals. This includes but is not limited to customer entitlements, new deal logos, commission levels and deal amounts, ensuring that all transactions adhere to internal revenue recognition policies and operational guidelines.
  • This role requires
  • 2+ years of Finance/Operations experience in a high-tech environment, preferably with order entry experience.
  • Proficiency with SalesForce and MS Excel / Google Sheets is preferred.
  • Demonstrated capability to build strong working relationships with internal business units and across regions.
  • Strong communication, organizational and problem-solving skills.
  • Possesses a quality of high attention to detail.
  • Willingness to cover various time zones and work extra hours as needed.
  • Bachelor's Degree in Business or a similar field required.
  • Bonus points if you have
  • Bachelor’s degree in Business or similar.
  • Experience with Salesforce CPQ.
  • Ability to work without supervision in a fast-paced high-tech environment.
  • Experience with utilizing Gemini AI.
  • Please note that visa sponsorship is not available for this position.
  • #LI-JH1
  • The pay range below represents a reasonable estimate of salary for the listed position. This role may be eligible for the corporate bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
  • New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, 11 paid holidays, volunteer time off, paid time-off, and other competitive benefits designed to improve the lives of our employees.
  • Estimated Base Pay Range$80,000—$108,000 USD
  • Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
  • If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to [email protected].
  • We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
  • Our hiring process
  • In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
  • We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
  • Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
  • New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
  • Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
  • Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy

Qualifications

  • Bachelor's Degree in Business or a similar field required.
  • Bachelor’s degree in Business or similar.
  • Experience with Salesforce CPQ.
  • Experience with utilizing Gemini AI.

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