DC Leader

Job Summary

Key Responsibilities

• Lead and manage day-to-day data center operations and infrastructure support.
• Ensure high availability, uptime, and reliability of servers, storage, and network systems.
• Monitor and maintain power, cooling, and environmental systems within the data center.
• Oversee incident management, troubleshooting, and resolution of infrastructure issues.
• Implement and maintain data center security policies and compliance standards.
• Coordinate with IT, network, and systems teams for infrastructure planning and upgrades.
• Manage disaster recovery (DR) and business continuity planning and testing.
• Supervise data center technicians and support staff, providing guidance and training.
• Maintain documentation for infrastructure, processes, and operational procedures.
• Ensure adherence to SLAs, KPIs, and operational best practices.
• Manage vendor relationships and coordinate with external service providers.

Required Skills & Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Electronics, or related field.
• 5+ years of experience in data center operations or infrastructure management.
• Strong knowledge of:
• Server and storage systems
• Networking fundamentals
• Data center power and cooling systems
• ITIL processes (Incident, Change, Problem Management)
• Experience in monitoring tools and infrastructure management systems.
• Strong leadership, problem-solving, and decision-making skills.
• Excellent communication and team management abilities.

Preferred Qualifications

• ITIL certification is preferred.
• Experience with virtualization technologies (VMware, Hyper-V, etc.).
• Knowledge of cloud infrastructure (AWS, Azure, or GCP) is an advantage.
• Experience in large enterprise or mission-critical environments.

Experience

• DC Leader: 8 years (Preferred)

Language

• Arabic (Preferred)