Database Support Engineer

Role Overview:

Key Responsibilities:

• Monitor database availability, health, and performance. • Perform routine database operational health checks. • Investigate database connection and connection-pool issues. • Monitor backup jobs and validate successful completion. • Support database restore and recovery activities. • Monitor database replication and identify synchronization issues. • Investigate slow queries and database performance degradation. • Review database logs and identify abnormal events. • Monitor storage utilization and database capacity. • Support user, role, and database access checks according to approved processes. • Troubleshoot application-to-database connectivity issues. • Support database incidents and root-cause analysis. • Coordinate with DBAs, application teams, infrastructure teams, and cloud engineers. • Maintain database operational runbooks and procedures. • Validate database health following changes or releases.
• Monitor database availability, health, and performance.
• Perform routine database operational health checks.
• Investigate database connection and connection-pool issues.
• Monitor backup jobs and validate successful completion.
• Support database restore and recovery activities.
• Monitor database replication and identify synchronization issues.
• Investigate slow queries and database performance degradation.
• Review database logs and identify abnormal events.
• Monitor storage utilization and database capacity.
• Support user, role, and database access checks according to approved processes.
• Troubleshoot application-to-database connectivity issues.
• Support database incidents and root-cause analysis.
• Coordinate with DBAs, application teams, infrastructure teams, and cloud engineers.
• Maintain database operational runbooks and procedures.
• Validate database health following changes or releases.

Preferred Qualifications:

• Bachelor's degree in Computer Science, IT, Engineering, or equivalent. • Database administration/support certification is advantageous. • GCP Cloud SQL experience preferred. • Experience supporting high-volume transactional platforms. • Knowledge of database monitoring and observability platforms.
• Bachelor's degree in Computer Science, IT, Engineering, or equivalent.
• Database administration/support certification is advantageous.
• GCP Cloud SQL experience preferred.
• Experience supporting high-volume transactional platforms.
• Knowledge of database monitoring and observability platforms.
• Cloud SQL and/or managed database platforms
• PostgreSQL, MySQL, or equivalent relational databases
• SQL troubleshooting
• Database availability monitoring
• Backup and restore procedures
• Replication concepts
• Connection-pool troubleshooting
• Slow-query identification
• Database logs and diagnostic information
• Storage and performance monitoring
• Database user/access administration fundamentals
• Basic database capacity management
• Additional information
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Required Technical / Professional Skills:

Additional information