Data Governance & Compliance Officer
Role Overview
Acts as statutory Data Protection Officer for West Midlands Bus Limited and WM Property Holdings Limited.
Advises senior leadership and operational teams on governance, risk, and data security; reports to the Managing Director.
Works with legal and information security teams to embed accountability and promote data protection.
Reports data protection risks to the Data Protection Governance Board.
Key Skills for This Role
Full Job Posting
Role overview
Acts as statutory Data Protection Officer for West Midlands Bus Limited and WM Property Holdings Limited.
Advises senior leadership and operational teams on governance, risk, and data security; reports to the Managing Director.
Works with legal and information security teams to embed accountability and promote data protection.
Reports data protection risks to the Data Protection Governance Board.
Workplace
- Based at NX House in Birmingham with a hybrid working arrangement.
Responsibilities
- Coordinate company and third-party processor data protection audits; maintain ROPA, DPIAs, and privacy notices.
- Lead ICO registrations, inquiries, and investigations.
- Draft, review, and negotiate Data Processing Addenda with legal teams and external processors across UK, EU, and international jurisdictions.
- Manage DSARs and FOI requests; support incident response and breach remediation with security teams.
- Develop and deliver business-wide data protection training.
Requirements
- At least one recognized data protection certification, such as BCS Practitioner Certificate in Data Protection, CIPM, or Data Protection & Information Governance Practitioner Level 4.
- At least two years of data protection experience in a compliance, legal, audit, or risk role.
- Direct ICO liaison, DPIA, DSAR, and FOI handling experience.
- Practical experience drafting and negotiating Data Processing Addenda across jurisdictions.
- Excellent communication, influence, and administration skills; B2C service industry experience is described as ideal.
Benefits
- Free travel across the National Express network.
- Company pension scheme and life assurance.
- Employee Assistance Programme and private online GP service.
Additional information
The employer operates a Drugs and Alcohol Policy; initial testing and possible random testing during employment are stated.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career