Data/Functional Analyst Support - Ditco

Job Purpose

• The Functional Analyst will analyze user needs to determine functional and cross-functional requirements. Performs functional allocation to identify required tasks and their interrelationships. Identifies resources required for each task.
• The job duties and responsibilities include, but are not limited to the following:
• Support integration and coordination of tasks per agency requirements, including reporting and quality assurance
• Manage telecom data entry and updates in DITCO systems (TISPROD, COPS, DABBS, TIBI, FAMIS)
• Process service requests and orders (TSRs/TSOs) and validate entries in DISA systems
• Maintain contract documentation in EDMS and locate SOCNs as needed
• Update CSS/TSI database weekly and adjust COPS records as required
• Research and resolve billing issues with telecom providers
• Prepare and transmit telecom orders using IDEAS or legacy macros
• Support contract administration, closeouts, and FPDS-NG updates
• Coordinate with service providers and internal teams for network services
• Maintain accurate records across COPS, EDMS, and CSS systems
• Minimum Education & Experience:
• High School Diploma
• Preferred Skills, Knowledge, & Abilities:
• Associates or Bachelor's degree in Business, Information Systems, Computer Science, or a related field
• Software platforms: IDEAS, TISPROD, XPTR, FAMIS, TSEAS, TIBI, DABBS, EDMS, DDOE
• Location: Onsite position at Ford Island, Hawaii