Data Center Operations Technician
Key Skills for This Role
Full Job Posting
About SambaNova Systems
SambaNova Systems is on a mission to redefine what’s possible with AI. We build purpose-built AI hardware and software that enables enterprises to run the world’s most powerful AI models — at scale, in production, and with unmatched efficiency. Every role at SambaNova contributes to that mission, and this one is no exception.
The Role
SambaNova Systems is seeking an entry-level Data Center Operations Technician to apply their technical skills in a fast-paced and complex environment. In this role, you should come with some knowledge of computer hardware and the desire to participate in projects at a large-scale data center.
This is a unique opportunity to shape the future of AI and the value it can unlock across every aspect of an organization’s business and operations. This job opens pathways for high growth but requires a learning mindset. You will be here to support the core of our physical computational and cloud resources.
What You'll Do
Unpack servers and parts
Rack and stack equipment
Install and/or replace system components
Read elevation plans and implement assembly and installations accordingly and exactly
Pay attention to neatness and organization in all aspects of the job (racks, cables, etc.)
Install and maintain various networking technologies and fabrics
Troubleshoot and work with subject matter experts to resolve problems
Package servers for shipment
Daily housekeeping of packaging materials
Coordinate with logistics team for shipping and receiving assembled servers
Complete assigned tickets to uphold tight SLA’s and respond to requests in a timely manner
Assist with projects (new capacity as well as retrofits) and repairs throughout the data center
Demonstrate personal leadership, identifying and helping to create documentation for the data center knowledge base
Assist with process improvements and best practices in data center operations and expansions
Participate in on-call rotation as needed in Santa Clara, CA or additional off-site locations
Other data center operations technician role assignments as required
Required
0-1+ years experience
High School Diploma; Associates Degree preferred
Able to perform all essential job functions, including walking, standing, bending, stooping, climbing, lifting and manual dexterity, with or without reasonable accommodation
Able to lift equipment and items up to 50 pounds
Able to operate lifting equipment for heavier items following training on the equipment
Able to work days/nights/weekends/holidays, if needed and/or required
This role will be required to be on-site at our data center locations in and around Santa Clara, CA. This role may require travel to additional data center site expansions.
Strong communication and organizational skills as well as a high attention to detail.
Ability to work in a fast-paced environment where adaptability and flexibility will be key to your success.
Ability to work independently and also within groups
Nice to Have
- Have working knowledge and experience in areas like Networking, Programming/Scripting, Hardware and OS repair.
- Ability to understand and perform initial analysis to debug hardware, and Linux OS related issues
- Base Salary Range:
- Submission Guidelines Please note that in order to be considered an applicant for any position at SambaNova Systems, you must submit an application form for each position for which you believe you are qualified.
- EEO Policy SambaNova Systems is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard basis of age (40 and over), color, disability, gender identity, genetic information, marital status, military or veteran status, national origin/ancestry, race, religion, creed, sex (including pregnancy, childbirth, breastfeeding), sexual orientation, and any other applicable status protected by federal, state, or local laws.
- Benefits Summary for US-Based, Full-Time Employment Positions SambaNova offers a competitive total rewards package, including the base salary, plus equity and benefits. We cover 95% premium coverage for employee medical insurance, and 77% premium coverage for dependents and offer a Health Savings Account (HSA) with employer contribution. We also offer Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life, and AD&D insurance plans in addition to Flexible Spending Account (FSA) options like Health Care, Limited Purpose, and Dependent Care. Our library of well-being benefits available to you and your dependents includes a full subscription to Headspace, Gympass+ membership with access to physical gyms, One Medical membership, counseling services with an Employee Assistance Program, and much more.
About SambaNova Systems
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