Data Center Manager

ABOUT THE ROLE:

RESPONSIBILITIES:

• Oversee Site Operations: Manage power, cooling, networking, and hardware deployments to ensure 99.999% uptime for SpaceXAI's AI compute systems, keeping our infrastructure reliable and ready for innovation.
• Guide Your Team: Lead and develop a team of Data Center Operations Technicians through training, performance evaluations, and fostering a collaborative, high-performing environment tied to SpaceXAI's objectives.
• Streamline Processes: Take charge of hardware lifecycles, incident resolution, and inventory management, refining procedures to ensure your team operates with precision and consistency.
• Connect Key Players: Coordinate between technicians, SpaceXAI's AI specialists, and external vendors to integrate new technology and expand capacity seamlessly.
• Drive Sustainable Solutions: Champion energy-efficient practices and sustainability efforts, optimizing resources while supporting the demands of cutting-edge AI workloads.
• Measure Success: Track and report key metrics like uptime, power efficiency, and issue resolution times, using data to enhance site performance and inform decisions.
• Handle Emergencies: Lead the team through urgent situations with clear direction, resolving issues quickly to protect our AI systems from disruption.
• Optimize Operations: Build and refine processes—such as preventative maintenance schedules with vendors and ticket workflows in Jira—to keep operations efficient and scalable.
• Support Expansion: Work with leadership to standardize best practices across sites (if applicable), ensuring operations align with SpaceXAI's ambitious growth plans.

BASIC QUALIFICATIONS:

• 5+ years of experience in data center operations or similar critical environments, with 3+ years managing technical teams.
• Proven ability to lead teams effectively in fast-paced, high-responsibility settings.
• Solid expertise in server hardware, cabling, and data center technologies, from setup to lifecycle management.
• Ability to thrive in a dynamic, mission-focused environment with occasional on-call duties.
• Willingness to travel to data center locations as needed to support operations.
• Physical capability to handle data center tasks, including lifting up to 50 lbs, standing for long periods, and occasional ladder use
• SpaceXAI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.

PREFERRED SKILLS AND EXPERIENCE:

• Experience supporting compute-heavy environments like AI, machine learning, or high-performance computing.
• Proficiency with tools like Jira and managing collaborative workflows across teams.
• Strong analytical skills and the ability to explain technical concepts clearly to diverse audiences.
• Familiarity with scripting (e.g., Python, Bash) to automate tasks and boost team efficiency.
• A history of partnering with vendors, scaling operations, and advancing sustainability initiatives.
• Enthusiasm for SpaceXAI's mission to accelerate human discovery and unravel the universe.