Data Center IT Infrastructure Lead
Role Overview
The role leads data center IT operations in a dedicated region, with responsibility for performance, reliability, and continuous improvement.
It provides operational leadership to multiple technicians, ensuring service delivery, infrastructure availability, and alignment with business objectives.
The role balances day-to-day operations with regional planning, standardization, and process optimization, and serves as a key escalation point.
Key Skills for This Role
Full Job Posting
About Nebius
Nebius builds cloud infrastructure and a full-stack AI cloud platform for developers and enterprises.
The company describes work across compute, storage, networking, and applied AI, with a global footprint and R&D hubs.
Role overview
The role leads data center IT operations in a dedicated region, with responsibility for performance, reliability, and continuous improvement.
It provides operational leadership to multiple technicians, ensuring service delivery, infrastructure availability, and alignment with business objectives.
The role balances day-to-day operations with regional planning, standardization, and process optimization, and serves as a key escalation point.
Responsibilities
- Lead and manage regional technicians; set goals, KPIs, and performance expectations.
- Implement consistent regional operational standards and serve as the senior escalation point for critical incidents and risks.
- Oversee servers, networking, storage, supporting hardware, GPU clusters, and high-density environments to maintain availability and performance.
- Monitor site health and capacity, review incidents and root cause analyses, and drive corrective and preventive actions.
- Govern hardware installations, upgrades, decommissioning, and migrations; promote automation, standardization, and documentation.
- Collaborate with internal teams, vendors, and colocation partners; ensure contractual obligations, SLAs, security, safety, and compliance.
- Report regional performance, risks, capacity, and improvement initiatives to senior management.
Experience and technical qualifications
- Experience managing multi-site or regional data center operations; 8+ years in data center IT operations, including hands-on infrastructure support.
- 5+ years of people management experience leading managers or large technical teams.
- Familiarity with HPC or GPU-based environments and a strong background in server hardware, enterprise networking, and data center technologies.
- Understanding of data center operations, lifecycle management, support models, ITIL / ITSM, and operational support processes.
- Experience with project planning, execution, cross-site coordination, IT asset management, and RMA.
- Leadership, communication, decision-making, and analytical skills to assess risks and drive data-driven improvements.
Bonus qualifications
- ITIL, PMI, or similar professional certification is an added bonus.
- Category B driving licence is an added bonus.
Benefits and perks
- Competitive compensation, career growth and learning opportunities, flexibility and ownership, and a collaborative and innovative culture.
- Opportunity to work on AI projects in an international environment with talented teams.
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