Data Analyst- Transformation & Performance Management

Job Purpose

• KEY ROLES & RESPONSIBILITIES

Transformation Program Support

• Design, develop, and maintain strategic performance dashboards using Clear Point or similar platforms to track transformation program KPIs across all pillars and streams
• Monitor and report on program progress using RAG (Red-Amber-Green) status indicators, tracking milestones, deliverables, and gate readiness criteria
• Prepare weekly transformation status reports for TMO leadership and monthly executive dashboards for Steering Committee review
• Maintain and update the program risk register, tracking risk mitigation actions and escalation triggers
• Support gate readiness assessments by consolidating deliverable evidence, compliance documentation, and performance metrics
• Track dependencies across transformation streams and identify potential bottlenecks or scheduling conflicts
• Collaborate with Project Managers to ensure accurate and timely data collection from all transformation workstreams
• Develop automated reporting workflows to reduce manual effort and improve data refresh frequency

B. Data Analysis & Reporting (Business-as-Usual)

• Analyze real estate operational data including portfolio performance, occupancy rates, rental yields, and property valuations
• Generate regular business intelligence reports for various stakeholders across asset management, finance, and operations teams
• Identify trends, patterns, and anomalies in operational data to support strategic decision-making
• Support ad-hoc analytical requests from senior management and department heads
• Maintain and enhance existing reporting infrastructure to ensure business continuity

C. Process Excellence & Continuous Improvement

• Document data collection processes, reporting workflows, and dashboard maintenance procedures
• Identify opportunities to streamline data workflows and eliminate redundant reporting activities
• Collaborate with process improvement initiatives to embed data governance standards
• Support the development of standardized KPI definitions and measurement frameworks across departments

D. Data Governance & Quality Assurance

• Ensure data accuracy, consistency, and integrity across all reporting platforms and dashboards
• Implement data validation checks and quality control procedures for transformation program metrics
• Maintain data dictionaries and documentation for all KPIs and performance indicators
• Collaborate with IT and data governance teams to ensure compliance with data privacy and security policies
• Support the establishment of a single source of truth for transformation program data

E. Stakeholder Collaboration & Communication

• Work closely with Transformation Management Office (TMO), Project Managers, and stream leads to gather performance data
• Present analytical findings and insights to senior leadership, Steering Committee, and Architecture Review Board (ARB)
• Translate complex data into clear, executive-read