Data Analyst, Platform Excellence Ops Analytics

Role overview

Metrics and reporting

• Proactively monitor retailer performance issues, build dashboards, and simplify problem diagnosis and new retailer launches.
• Track outliers and fluctuations in Retailer Quality metrics, investigate root causes, and recommend corrective actions.

Analysis and communication

• Analyze large fulfillment-quality datasets and execute analytical plans to identify and reduce quality issues.
• Support ad hoc analyses, launch impact assessments, analytics requests, and retailer escalations; size initiatives for roadmaps.
• Prepare and present insight decks with clear, data-backed narratives and actionable recommendations.

Minimum qualifications

• At least 1 year of experience in a data analytics-related role, such as business intelligence, corporate strategy, consulting, or data science.
• Experience analyzing and visualizing large datasets.
• Advanced proficiency in SQL and Excel or Google Sheets.
• Ability to synthesize data and understand fulfillment metrics and systems.
• Strong problem-solving, attention to detail, anomaly detection, hypothesis development, and analytical judgment.
• Proficiency in PowerPoint or Google Slides.

Workplace

• The source lists the role as remote in the United States.
• Instacart describes its team as Flex First, with employees choosing where they work and regular in-person events.