Data Analyst

Role overview

Key responsibilities

• Manage and support the client data system across programs and partner agencies; strengthen client data collection, accuracy, and utilization.
• Train and support partner agencies in using client intake and data systems.
• Plan and manage research, analysis, and evaluation projects from development through completion.
• Analyze program and partner data to identify trends, measure outcomes, and provide actionable insights.
• Streamline data collection and analysis practices across departments and develop reports, dashboards, and visualizations for internal and external audiences.
• Support fundraising, strategic planning, program evaluation, and performance tracking through organizational data work.
• Establish data quality and quality-control practices; collaborate with teams and community partners on research and evaluation.
• Assist in identifying resources and funding opportunities for client data initiatives.

Education and experience

• Bachelor’s degree in a related field is required.
• At least two years of experience in project management, program evaluation, research methods, data analysis, or a related area is required.
• Database, data management, or data analytics experience is preferred.
• Research-methods experience, including community-based research, is preferred.

Skills and qualifications

• Strong analytical, critical-thinking, and problem-solving skills, including the ability to interpret data and communicate useful findings.
• Strong written, verbal, and interpersonal communication, organization, and attention to detail.
• Ability to manage multiple projects, priorities, and deadlines.
• Proficiency with Microsoft Office and experience with data analysis and visualization tools; Tableau or similar platforms are a plus.
• Strong customer service skills and ability to support and train internal and external partners.

Compensation

• Annual salary range is $53,711–$59,645; starting salary depends on job-related factors and organizational needs.
• Benefits include dental, disability, health, life, vision, flexible spending, paid holidays and leave, retirement, and tuition reimbursement.

Workplace

• Work is in person in Hampton, Virginia.
• The position requires candidates to live in the Hampton Roads, Virginia area.

Mission