Data Analyst
Role Overview
The Data Analyst role analyses and identifies trends in data to inform decision making in the short to medium term.
This role will have a strong focus on data analysis, forecasting and modeling, considering future network changes and their impact on performance, safety, passengers and people.
The Analytics Team, within the Performance, Planning and Reporting department, partners with the rest of the division to understand business objectives and needs, solving problems, and answering questions through data and analytics.
Key Skills for This Role
Full Job Posting
About the Role
The Data Analyst role analyses and identifies trends in data to inform decision making in the short to medium term.
This role will have a strong focus on data analysis, forecasting and modeling, considering future network changes and their impact on performance, safety, passengers and people.
The Analytics Team, within the Performance, Planning and Reporting department, partners with the rest of the division to understand business objectives and needs, solving problems, and answering questions through data and analytics.
Role Responsibilities
- Partner with stakeholders to identify business challenges and drive data-led improvement opportunities.
- Analyse data to identify trends, root causes, risks, and performance insights.
- Develop forecasting models and analytical solutions to predict trends and support business planning.
- Create dashboards, reports, and visualisations that enable informed decision-making.
- Integrate, validate, and develop documentation on how to maintain data from multiple sources to ensure accuracy and reliability.
- Translate complex data into clear, actionable insights for senior leaders and stakeholders.
- Support business improvement initiatives through modeling, analysis, and problem-solving.
- Enhance reporting, analytics, and automation capabilities to drive continuous improvement.
About You
- Tertiary qualification in Business, Science, Analytics or Engineering.
- Work experience with SQL, R or Python, with an understanding of Snowflake or RStudio.
- Experience in PowerBI and data visualisations.
- Strong analytical skills to be able to identify trends, patterns, and insights from data.
- Ability to translate and communicate complex technical information to various non-technical stakeholders ensuring the information is understood.
- Ability to work autonomously and in an agile team where priorities shift.
- Previous work experience in working with diverse stakeholders to deliver analytics.
- Previous work experience in data analysis and data storytelling to provide relevant information to influence business decisions.
- Operations, public transport or rail industry experience is a nice to have.
Why Work at Metro
- Receive a free Myki Pass that allows free Public Transport in Victoria.
- Hybrid working (3 days in the office per week) with a salary range between $135k-$155k inclusive of super.
- Access a wide range of corporate discounts, including healthcare, fitness, finance, and more.
- Help shape the future of Melbourne's rail network.
- Learn from experienced industry professionals and subject matter experts.
- Develop specialist skills in rail knowledge and operations.
- Work on meaningful projects with real-world impact.
- Grow your career in a collaborative and supportive team environment.
- Be part of an organisation committed to innovation, inclusion and continuous improvement.
About Metro
Metro gets you where you need to go. Shaping our future to be a world-class, sustainable railway for Melbourne is made possible by our people who make a positive difference to every journey.
Metro's Operations & Passenger Delivery team is committed to keeping Melbourne moving by delivering exceptional passenger experiences through on time, reliable, safe and efficient services.
Metro is committed to a diverse, equitable, and inclusive culture and encourages all interested applicants to apply.
Next Steps
- To apply, please submit your resume and answer any required application questions at the time of application.
- Applications close Sunday 18th of October EOD. Shortlisting may commence prior to the closure date.
- Only applications with the right to live and work in Australia will be considered for this position.
- Relevant screening may include criminal history, credit, qualification, and reference checks as well as a pre-employment medical assessment including drug and alcohol screening.
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