Data Analyst
Role Overview
Lead Commercial Analyst role partnering with Product and Retention teams to shape strategic decisions, measure success and identify commercial opportunities to retain members and grow the business.
The role is hybrid: three days per week in Clapham Junction and two days remote.
Key Skills for This Role
Full Job Posting
Role overview
Lead Commercial Analyst role partnering with Product and Retention teams to shape strategic decisions, measure success and identify commercial opportunities to retain members and grow the business.
The role is hybrid: three days per week in Clapham Junction and two days remote.
What you will do
- Use data with Product and Retention teams to identify, size and evaluate strategic initiatives.
- Design measurement frameworks and assess initiative outcomes after launch.
- Lead payment performance reporting and identify ways to improve payment success and reduce member churn.
- Independently deliver complex analytical projects from problem definition through recommendation.
- Influence senior stakeholders across Product, Commercial, Marketing, Operations and Technology.
- Present findings using data visualisation and storytelling for senior, non-technical audiences.
- Support and mentor analysts, raise team standards, and find opportunities to improve analytics using automation, new tools and AI.
About you
- Advanced SQL skills and ability to independently extract and analyse complex datasets.
- Proven experience leading end-to-end analytical projects in a commercial or consumer-facing environment.
- Strong commercial judgement and ability to translate data into business decisions.
- Excellent communication and data storytelling skills, with experience influencing senior stakeholders.
- Experience designing measurement frameworks and evaluating business or product performance.
- Proactive and curious, with a habit of spotting opportunities, challenging assumptions and driving improvement.
About The Gym Group
The Gym Group is a UK fitness business with more than one million members and 265 or more gyms.
The company describes its mission as breaking down barriers to fitness for all and says technology, data and new ideas play a central role.
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