Data Administrator
Role Overview
• First Point of Contact: Ensure that telecommunications from service users, public enquiries, external agencies, and CGL staff are dealt with promptly, professionally, and courteously
• Inital Screening: Undertake initial screening for risk level, crime, and abuse type of referrals and callers.
• System Support: Support with systems to ensure the targets and aims of the project are met, and the highest possible professional standards underpin the work.
• Communication: Maintain communications for lone workers on outreach appointments, to ensure safety whilst working in the community.
• Appointment Coordination: Day-to-day appointments of staff, ensuring a high and effective level of communication.
Key Skills for This Role
Full Job Posting
About You
Office Skills: Knowledge of general office procedures and minute-taking experience.
IT Proficiency: Skilled in word processing, Excel spreadsheets, and data entry.
Interpersonal Skills: Effective interpersonal skills and a willingness to work flexibly as part of a team.
Confidentiality: Ability to maintain confidentiality and respond appropriately to requests for assistance.
Communication: Confident and effective verbal and written communication skills.
Professional Attitude: Empathetic and non-judgmental attitude toward those accessing our service.
Team Player: Ability to work flexibly as a team member.
What we will give to you:
25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
Contributory pension scheme
A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
A friendly and supportive team
Training, career development & progression opportunities
CGL are committed to creating an inclusive environment, which celebrates difference and allows our staff and service users to flourish. We recruit the very best staff from a wide range of backgrounds, ensuring service users’ benefit from our diverse skills and expertise. We always work to the principles of fairness and equality of opportunity in all our recruitment processes.
All applications for this post will be subject to Basic DBS clearance
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK
A note about using AI in your application
AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.
We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.
There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
If this sounds like you and yo u would like to begin your journey with Change Grow Live, then we would love to talk to you.
About Change Grow Live
UK health and social care charity supporting people affected by substance use, homelessness and justice.
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