Cybersecurity Systems Administrator II
Role Overview
The Cybersecurity Systems Administrator II designs systems hardware and software solutions, defines systems scope, and provides recommendations for all systems supported infrastructure as part of regular operations.
Collaborates with management and staff from all sections of the Office of the CISO, Information Technology, other administrative and academic offices, and faculty to coordinate application support.
Interacts directly with other University technology professionals.
Key Skills for This Role
Full Job Posting
Job Summary
The Cybersecurity Systems Administrator II designs systems hardware and software solutions, defines systems scope, and provides recommendations for all systems supported infrastructure as part of regular operations.
Collaborates with management and staff from all sections of the Office of the CISO, Information Technology, other administrative and academic offices, and faculty to coordinate application support.
Interacts directly with other University technology professionals.
Work Performed
- Analyzes and reviews functional requirements, system features, integration requirements, security requirements, and scalability and performance requirements.
- Contributes to the ongoing planning and development of systems enhancements in support of current or new enterprise services.
- Investigates and remains current with industry technology trends in Applications field such as security, privacy, e-commerce, PCI, workflow, systems development methodologies, web-services, applications middleware, anti-spam and anti-virus, electronic forms.
- Provides advice to and consults with UBC IT colleagues or others on complex system design issues.
- Implements customized tools and applications, prepares functional specifications and builds proof-of-concept test environments.
- Provides Tier 2 operational support for production systems including troubleshooting, resolving issues, patching systems and applications, documenting and reporting problems and providing end user support.
- Prepares training plans, training materials, and trains staff as required during system implementation.
- Develops a high level of expertise in the functionality of vendor product(s) and works directly with the vendor's technical support centre.
- Designs solutions to resolve system related business problems, meet user requirements, and streamline system workflows.
- Formulates and defines system scope and objectives and recommends a strategy, potential solution, or work-around.
- Monitors and analyzes systems issues and provides recommendations for all systems supported infrastructure.
- Writes and maintains systems documentation including user and technical manuals.
Minimum Qualifications
- Undergraduate degree in a relevant discipline.
- In-depth knowledge of applications and the business requirements supporting them.
- Minimum of five years of related experience, or the equivalent combination of education and experience.
- Willingness to respect diverse perspectives, including perspectives in conflict with one's own.
- Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion.
Preferred Qualifications
- Expert ability to work in all areas, and troubleshoot Linux, Windows, and VM Virtual Machines, VMware, libvirt.
- Experience with managing and supporting Windows Server, *BSD, Redhat/Ubuntu/Debian (UBC prefers Redhat).
- Experience with Linux and Windows patching and understanding CVEs, CVSSes and CPEs.
- Experience with managing and supporting database services such as MySQL/MariaDB, PostgreSQL, Microsoft SQL.
- Experience with managing and supporting networking services such as load balancers, firewalls, intrusion detection systems.
- Demonstrated experience with tools and technologies including Python, PHP, Java, Shell, Apache, NGINX, Tomcat, JBoss, OIDC, SAML, HTTP, TLS, x509, JSON, YAML, XML, Nessus Professional, CrowdStrike Spotlight, Nucleus.
- Experience with configuration and infrastructure automation tools such as Puppet, Ansible, Salt, Chef, Terraform, Nomad.
- Familiar with the Elastic suite of products – Elasticsearch, Logstash, Kibana, Beats.
- Familiar with big data services such as Hadoop and Spark.
- Familiar with message brokers such as Redis and Kafka.
- Knowledge of common version control tools, and standard office productivity tools.
- Proficient with git-based workflows.
Compensation Range
- $8,810.92 - $13,202.50 CAD Monthly.
- The Compensation Range is the span between the minimum and maximum base salary for a position.
- The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position.
Employment Details
- Staff - Non Union.
- M&P - AAPS.
- AAPS Salaried - Information Systems and Technology, Level D.
- Job End Date: Ongoing.
- This position is subject to the satisfactory completion of required background checks.
- Security Credential Background check required.
About UBC
At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students.
Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.
Organizational Status
The position reports to the Cybersecurity Systems Support Manager.
The Cybersecurity Systems Administrator II is a member of the Cyber Security Systems Support Team.
Works independently and jointly within the Solutions Security and Architecture team.
The Cybersecurity Systems Support Team will provide hands on keyboard help to faculties and departments as needed to get into compliance.
The CSS team is essential to the maintaining and upkeep, and currency of UBC cyber tools.
Supervision
Works under the general direction of the Cybersecurity Systems Support Manager and under day to day direction of Application Architects or other senior technical staff as assigned.
May mentor less experienced staff, and other resources within the team as it pertains to application support and maintenance.
May oversee deliverables as assigned to Contractors.
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