CX Business Compliance Liaison

Preferred qualifications

• Bachelor's degree in business administration, healthcare administration, compliance, risk management, or a related field. Experience in Medicaid, healthcare compliance, privacy, provider operations, or member operations. Experience supporting compliance monitoring, quality reviews, audits, corrective-action programs, or process improvement initiatives across multiple accounts or business areas. Experience supporting new implementations, operational readiness, policy or SOP governance, training, or leadership reporting. Familiarity with CXone, Motif, or similar case management, interaction review, verification, or reporting tools. Compliance, privacy, security, or project management certification, such as IAPP CIPP, CIPM, or CIPT; PMP; CISA; CISM; or a comparable certification. What you should expect in this role Remote anywhere in the US Opportunity to travel up to 10% Applications for this position will be accepted until 11/16/2026. #LI-LM1 #LI-REMOTE The pay range for this position is $84,800.00 - $121,100.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.