Customers Happiness Admin

****Job Description****

تقديم خدمة متميزة للمتعاملين عبر مختلف قنوات التواصل من خلال استقبال الاستفسارات والشكاوى ومعالجتها باحترافية، وتزويد المتعاملين بمعلومات دقيقة وفق السياسات المعتمدة بما يعزز رضاهم. يشمل الدور إدارة وتوثيق طلبات المتعاملين، متابعتها والتنسيق مع الجهات المعنية لضمان إنجازها بكفاءة، إضافة إلى المساهمة في الأعمال الإدارية مثل إعداد التقارير وتنظيم البيانات. كما يتطلب التعاون الفعّال مع فريق العمل، الالتزام بمعايير الجودة، والتعامل الإيجابي مع جميع التفاعلات. Deliver high-quality customer service across multiple channels by handling inquiries and complaints professionally and providing accurate information in line with policies to ensure customer satisfaction. The role includes managing and documenting customer requests, coordinating with internal teams for timely resolution, and supporting administrative tasks such as reporting and data organization. Strong collaboration, a positive attitude, and adherence to quality standards are essential.

High school or diploma Proficiency in Arabic and English ثانوية عامة أو دبلوم إجادة العربية والإنجليزية

****Preferred Qualification****

High school or diploma Proficiency in Arabic and English ثانوية عامة أو دبلوم إجادة العربية والإنجليزية

before

the closing date.

Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Abu Dhabi Company Website: https://cmhs.uaeu.ac.ae/en/departments/fmd/ Job Function: Customer Service Company Industry/

****About The Company****

Searching, interviewing and hiring are all part of the professional life.

The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof.

Whether youre hunting for your Next Job Opportunity or Looking for Potential Employers, were here to lend you a Helping Hand.

Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together.

Applicants are advised to research the bonafides of the prospective employer independently.

We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.

We also recommend you visit Security Advice for more information.

If you suspect any fraud or malpractice, email us at abuse@talentmate.com.

Role Level: Not Applicable Work Type: Full-Time Country: United Arab Emirates City: Abu Dhabi Company Website: https://cmhs.uaeu.ac.ae/en/departments/fmd/ Job Function: Customer Service Company Industry/

Searching, interviewing and hiring are all part of the professional life.

The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof.

Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together.

Applicants are advised to research the bonafides of the prospective employer independently.

We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information.

We also recommend you visit Security Advice for more information.

If you suspect any fraud or malpractice, email us at abuse@talentmate.com.