Customers Complaints Admin - Fare Collection System
Skills
About This Role
Overview
Enhance customer experience through effective complaints management and service improvement.
Your role
- Manage complaint systems and workflows.
- Track and analyze customer feedback trends.
- Coordinate with contractors for timely resolution.
- Prepare customer service performance reports.
- Rewards & benefits
- This includes:
- Tax-free salary.
- Life insurance coverage.
- Medical insurance.
- Annual leave balance.
- Company gratuity scheme.
- Discretionary bonus program.
- Annual flight contribution.
- Transportation & housing allowances.
- Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.
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Customers Complaints Admin - Fare Collection System
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Overview Enhance customer experience through effective complaints management and service improvement. Your role Manage complaint systems and workflows. Track and analyze customer feedback trends. Coordinate with contr
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Overview ------------ Enhance customer experience through effective complaints management and service improvement. Your role ------------- Manage complaint systems and workflows. Track and analyze customer feedback tre
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4 days ago
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