Customer Team Member
Full Job Posting
What you'll do
- Support the day-to-day running of the store by delivering friendly and thoughtful service, helping to put things right when needed
- Work with your team to keep the store running smoothly
- Work hands-on on the shop floor and tills, and in our in-store bakery, and contribute to daily operations to create a great shopping experience
- Help maintain store performance by keeping shelves stocked and checking prices, dates, and stock accuracy
- Make sure the store safe and legal – keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Promote Co-op Membership and support your local community
What you'll bring
- A genuine passion for helping people and delivering great customer service
- The ability to work flexibly across a number of shifts and as part of a team
- An interest in retail and working in a busy store environment (experience not essential)
- Why Co-op?
- At Co-op, we're owned by our members. And because we're owned by you, we can do right by you. So, when you join us, you're not just taking a job, you're joining a movement. We're an organisation that puts people and communities first, and we're powered by purpose. We want this to be a place where you can thrive, so you'll also receive:
- Full training and career development resources
- 30% discount on all Co-op products in-store
- Flexible access to your pay as you earn it
- A pension scheme with up to 10% employer contributions
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- 24/7 access to GP appointments, and colleague support programme
- Cycle-to-work scheme
- Market-leading policies to help you through life's big moments
- A place you'll belong:
- We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
- We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
- Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion
- As part of the application process for this job, you’ll need to complete two online assessments. It will take 15- 20 minutes to complete these tests.
- We reserve the right to remove a vacancy before the scheduled closing date.
Preferred Qualifications
- An interest in retail and working in a busy store environment (experience not essential)
About Co-op Food
UK consumer cooperative operating retail, funeral, and legal businesses.
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