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Customer Support

Dupure
Houston, USA
Full-time
Entry
Onsite
USD 13-16 hourly / hour
Discovered 1 months ago

Full Job Posting

Description

The Customer Support Representative is responsible for following up on scheduling services, research and resolution of customer service issues and inquiries, and responsible for individual achievement.

Requirements

  • Ability to build rapport with customers
  • Strong de-escalation skills
  • Deadline and detail-oriented
  • Strong listening and communication skills
  • Works well in a professional team environment
  • Self-motivated, disciplined self-starter
  • Must be goal-oriented
  • Ability to communicate ideas clearly and concisely in order to convey benefits of product in a professional and persuasive manner
  • Handle customer inquiries with a sense of urgency
  • Work with all personnel and outside contacts to satisfy clients and achieve company goals
  • Additional customer service/administrative functions or directives assigned by management

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule

  • 8 hour shift
  • Day shift
  • Monday to Friday

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