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Customer Support Executive

Raycom Engineering
Dubai, UAE
fulltime
Mid-Senior
Today
Customer Service ExcellenceComplaint ResolutionTechnical SupportEmpathy and PatienceCommunication SkillsCRM Software (e.g.
Free

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Key skills for this role

Customer Service ExcellenceComplaint ResolutionTechnical Support
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Overview

📧 Applications must be sent to: [email protected]

⚠️ Please note: Only candidates who apply via the above email address will be considered.

Applications submitted through LinkedIn Easy Apply will not be reviewed.

We are hiring a Customer Support Executive

to join

Raycom Engineering

, part of Wafi Group's Industrial Division.

This role is ideal for a customer-focused professional with UAE experience who enjoys working in a fast-paced engineering environment.

You will be responsible for handling customer enquiries, preparing quotations and sales orders, coordinating with sales engineers, tracking order progress, maintaining reports, and ensuring excellent customer service throughout the customer journey.

Requirements

  • Graduate in a business-related discipline
  • Minimum 3 years of UAE experience
  • Strong communication and coordination skills
  • Experience in customer service, sales support, order processing, or administration
  • Proficient in reporting and documentation
  • If you are organized, detail-oriented, and passionate about delivering exceptional customer support, we would love to hear from you.
  • 📩 Send your CV to: [email protected]
  • Only shortlisted candidates will be contacted.

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