naukri
Customer Support Executive / Data Analyst / Accountant
Superbytesinfo
Dubai, UAE
Mid-Senior
4 days ago
Customer Service ExcellenceComplaint ResolutionTechnical SupportEmpathy and PatienceCommunication SkillsCRM Software (e.g.
Free
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Customer Service ExcellenceComplaint ResolutionTechnical Support
About the Role
Roles include customer support, data analysis, and accounting; candidates must have strong Hindi communication skills and problem-solving abilities.
Key Skills for This Role
Customer Service ExcellenceComplaint ResolutionTechnical SupportEmpathy and PatienceCommunication SkillsCRM Software (e.g.
Full Job Posting
Job Responsibilities
- Handle customer queries through chat, email, and other support channels.
- Provide timely and accurate resolutions to customer issues.
- Assist customers with account-related queries, transactions, and general support.
- Maintain high standards of customer service and satisfaction.
- Escalate complex issues to the relevant teams.
- Follow company policies and compliance guidelines.
Required Skills
- Excellent communication skills in Hindi (Mandatory) .
- Multilingual candidates preferred.
- Strong problem-solving and customer-handling skills.
- Ability to work in a fast-paced environment.
- Willingness to work in rotational shifts.
Job Responsibilities
- Collect, analyze, and interpret operational data.
- Prepare reports and dashboards for business insights.
- Monitor data accuracy and identify trends/patterns.
- Support decision-making through data analysis.
- Maintain records and ensure data integrity.
Required Skills
- Strong analytical and problem-solving skills.
- Good knowledge of Excel and reporting tools.
- Understanding of data handling and reporting.
- Hindi language is mandatory.
- Multilingual candidates preferred.
Job Responsibilities
- Manage daily accounting activities and financial records.
- Maintain invoices, reports, and transaction records.
- Perform reconciliation and data verification.
- Assist in preparing financial reports.
- Ensure accuracy in accounting entries.
Required Skills
- Basic accounting knowledge.
- Good understanding of MS Excel.
- Strong attention to detail.
- Hindi language is mandatory.
- Multilingual candidates preferred.
• Gender: Male Candidates Only
- Industry Experience: iGaming / Gaming / BPO / Customer Support / Finance Operations preferred
• Language Requirement: Hindi Mandatory
- Salary: Customer Support Executive: AED 1PHONE_NUMBER/month Data Analyst: AED 1PHONE_NUMBER/month Accountant: AED 1PHONE_NUMBER/month
- Benefits: Accommodation Provided Food Provided Visa Cost Reimbursement by Company
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