Customer Support Executive(Chat Support)
Role Overview
Customer Services Executive role focused on handling customer inquiries and resolving queries.
Key Skills for This Role
Full Job Posting
Role overview
Customer Services Executive role focused on handling customer inquiries and resolving queries.
Key responsibilities
- Attend inquiries by email, chat, and telephone while on shift.
- Maintain a professional and positive manner with customers and third parties.
- Coordinate with third parties and departments to support smooth operations and prompt query resolution.
- Troubleshoot customer issues and refer them to relevant departments for resolution.
- Provide quality service and resolve queries according to departmental procedures.
- Compile daily chat logs for management.
- Follow company rules and policies and perform other ad hoc duties.
Pay
- Pay is AED 2,800–4,000 per month.
Work location
- Work is in person.
Requirements
- Maintain a professional and positive manner when interacting with customers and third parties.
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