indeed
Customer Success & Operations Lead
Edgage Technologies
Baladiyat ad Dawhah, QAT
Full-time
Onsite
Discovered 2 weeks ago
Customer onboardingProduct and service trainingWebinar deliveryProduct videos, tutorials, and guidesCustomer supportSchool operations
Role Overview
Lead customer success and operations to help school customers get the most from the platform.
Key Skills for This Role
Customer onboardingProduct and service trainingWebinar deliveryProduct videos, tutorials, and guidesCustomer supportSchool operations
Full Job Posting
Role overview
Lead customer success and operations to help school customers get the most from the platform.
Responsibilities
- Onboard new schools and customers.
- Deliver product and service training sessions and webinars.
- Create product videos, tutorials, and guides.
- Provide day-to-day customer support.
- Help improve school operations and customer experience.
What the employer is looking for
- At least 3 years of relevant experience.
- Former teachers or candidates with customer support or school operations experience are preferred.
- Experience with a school ERP is highly preferred.
- Strong communication, organization, and problem-solving skills.
Work location
- Work is in person.
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