Customer Success Manager

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full ViewTM. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion

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NIQ is the world’s leading consumer intelligence company. For more than a century, we’ve shaped the consumer intelligence industry and remain the most trusted partner for brands, retailers, and innovators.

As a Customer Success Manager, you will play a pivotal role in supporting and expanding our branded customer base. You’ll be the primary point of contact for a rapidly growing portfolio of CPG brands, helping them unlock the full potential of our digital shelf platform. Your deep understanding of eCommerce data and expert knowledge of our application will drive high customer satisfaction and long-term value.

This is a fully remote position for anyone currently living in the United States.