Customer Solutions Specialist

REQUIREMENTS:

• Excellent interpersonal and social skills; the ability to be flexible and easily adapt to changing priorities;
• Possesses a strong interest in learning new skills and new technologies;
• Excellent customer service and team-based work mindset; the ideal candidate should have patient and a positive attitude;
• Previous IT support, administrative or customer service work experience preferred;
• Advanced Microsoft Office skills (O365, Word, Excel, PowerPoint, Outlook);
• Willingness and ability to learn and use new computer programs/applications;
• Able to work with close attention to detail with a high degree of accuracy in a fast-paced environment;
• Ability to follow procedures and respect confidentiality;
• Ability to communicate detailed or technical information clearly, accurately, and concisely;
• Inventory Management experience is a plus.
• Comprehensive Benefits Package
• Paid Holidays & PTO Policy
• 401k Matching Program
• Tuition Reimbursement
• Employee, Family & Friends Hearing Aid Discount Program
• Relocation Assistance
• Service Days & Diversity, Equity & Inclusion Initiatives
• The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person’s ability to do the job or otherwise made unlawful by federal, state, or local law.

LIFESTYLE & BENEFITS:

Preferred Qualifications

• Previous IT support, administrative or customer service work experience preferred;
• Inventory Management experience is a plus.