{bc}
oracle

Customer Solution Specialist

AMMEGA
West Caldwell, USA
Full-time
Mid · 4+ years experience
Onsite
Discovered 1 months ago

Full Job Posting

  • Communicating with customer s to receive orders for products and installations via fax, e-mail, phone, or from sales staff.
  • Processing customer orders accurately and timely.
  • Researching customer order history and reviewing inventory for availability.
  • Maintaining and updating customer files.
  • Following up on orders in progress and communicating order statuses with outside sales staff.
  • Interacting extensively with vendors and customer s.
  • Performing product research through contact with our vendors.
  • Obtaining pricing on purchases, generating and following up on quotes.
  • Answering the phones timely and professionally throughout office hours; filing, faxing, e-mailing, and various other office and clerical duties to be completed as needed.
  • Verifying accuracy of order when receiving vendor products.
  • Allocating cost of inventory to orders.
  • Transferring stock to other branches upon request.
  • High School Diploma and/or at least four (4) years of previous experience.
  • Experience with Word, Excel, and Outlook.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving skills.
  • Leadership acumen.
  • Positive team spirit.
  • Entrepreneurial and customer focus.
  • Learning agility.
  • Ability to deliver what is promised.
  • Drive for change and innovation.
  • Ability to build relationships through collaboration.
  • Paid training.
  • Medical, Dental, and Vision insurance.
  • Life insurance.
  • Employer-paid Short- and Long-Term Disability insurance.
  • 401k with company match.
  • Tuition reimbursement.

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