Customer Service Technician

ADDITIONAL REQUIREMENTS:

• Must possess a valid U.S. Driver’s License
• Possess a valid U.S. Passport (preferred)
• Must be able to meet all current USCENTCOM Deployment Policy Requirements, as outlined in the USCENTCOM APR 23 MOD EIGHTEEN TO USCENTCOM INDIVIDUAL AND INDIVIDUAL-UNIT DEPLOYMENT POLICY
• Able to obtain and maintain a valid Residency Visa for Qatar
• Must be able to work in extreme environmental conditions including dust and high temperatures.
• Must be able to endure long hours, exposure to weather and hazardous conditions.
• TRAVEL: 100%, in deployed location.
• SECURITY CLEARANCE: Must have and maintain a DoD Secret Clearance
• Intrepid Acquisition Holdings, LLC
• www.intrepidgs.com
• Intrepid Acquisition Holdings, LLC. (IAH), is a leading provider of global-scale logistics, facilities management, and advanced professional and technical services. IAH provides a broad spectrum of services and solutions to U.S. and international government agencies, and organizations. As a world-class leader in providing seasoned program management, IAH leverages and integrates its capabilities to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges.
• Intrepid Acquisition Holdings, LLC. (“IAH” and/or “Company”) and its affiliates, including but not limited to IAP World Services, Inc., Readiness Management Support L.C., JPATS Logistics Services, LLC., and subsidiaries is an EOE, including disability/vets.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
• High school diploma or equivalent required
• Prior experience in customer service, call center operations, dispatch, or emergency services preferred
• Strong verbal communication and active listening skills
• Ability to remain calm, focused, and accurate under pressure
• Basic computer proficiency and experience with ticketing or dispatch systems
• Ability to follow strict procedures and maintain confidentiality