Customer Service Supervisor

Cigna Healthcare is a global health service company dedicated to transforming healthcare.

With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide.

Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry.

Our mission is to improve the health, well being, and peace of mind of those we serve.

Cigna Saudi Arabia, a branch of Cigna Worldwide Insurance Company, and the first foreign company license by Insurance Authority in KSA, is committed to delivering best-in-class health solutions aligned with Vision 2030.

You’ll join a globally recognized organization where trust, clear communication, and a positive culture shape how we work.

Our leaders are consistent, approachable, and supportive, helping you maintain balance while doing meaningful work.

We look for people who thrive in collaborative environments, care about meaningful change, and want to grow in a company that puts people first.

At Cigna Healthcare, your work contributes to better care experiences and supports customers through important moments in their lives.

The Customer Service Supervisor Supervises the daily activities of a group of customer service representatives who respond to/research customer/member inquiries and issues.

Provides direction and guidance regarding policies, procedures, workflows, customer service quality, and training needs.

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.*Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.*

*If* *you require reasonable accommodation in completing the online application process, please email:* *SeeYourselfEMEA@cigna.com* *for support.

Do not email* *SeeYourselfEMEA@cigna.com* *for an update on your application or to provide your resume as you will not receive a response.*