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Customer Service Specialist - Windermere

Massey Services
Orlando, USA
Full-time
Mid
Onsite
$16.00-$18.00
Discovered 2 weeks ago

Full Job Posting

Job responsibilities

  • Answering incoming customer calls in a courteous & professional manner; resolving customer inquiries, requests, billing questions, and scheduling service; as well as welcoming prospective new customers interested in learning about our services. There is also a high volume of outbound calls to ensure customer satisfaction, confirm service appointments, and collect overdue payments. Additional responsibilities may expand to include daily reporting; updating customer account information; accounts payable; human resource paperwork; payroll processing; etc.

Requirements

  • High School Diploma or GED at a minimum
  • Previous experience with customer service on the phone
  • Strong problem solving skills
  • Excellent computer, typing, and 10-key skills
  • Time management talent and a sense of urgency
  • Background checks will be completed on all candidates considered for hire.
  • Massey Services is an Equal Opportunity Employer and Drug Free Workplace

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