Customer Service Specialist
Skills
About This Role
Company Description
Mobtakeron Realty specializes in the development and management of exemplary real estate projects.
The company focuses on creating residential and commercial towers, business centers, hotel developments, and entertainment projects.
With a dedication to innovation and excellence, Mobtakeron Realty aims to deliver exceptional spaces tailored to diverse needs.
Headquartered in Riyadh, the company is committed to shaping a modern urban landscape while maintaining the highest professional standards.
Role Description
This is a full-time, on-site role in Riyadh for a Customer Service Specialist.
The individual in this role will handle customer inquiries and concerns, deliver exceptional service to enhance customer satisfaction, and ensure a positive customer experience.
Responsibilities
include answering calls, managing customer complaints, providing solutions, and maintaining accurate customer records to support operational efficiency.
Qualifications
- Strong skills in Customer Service and Customer Support
- Ability to maintain high Customer Satisfaction and deliver exceptional Customer Experience
- Proficiency in Phone Etiquette and handling customer calls effectively
- Excellent communication and interpersonal skills
- Problem-solving abilities with attention to detail
- Self-motivation and team collaboration skills
- Bilingual proficiency in Arabic and English is an advantage
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