Customer Service Representative & Technician
Full Job Posting
Customer Service Representative & Technician – Concord, CA
Auto-Chlor System is hiring a Customer Service Representative & Technician to join our growing team. We’ve been serving businesses across the country since 1938, building our reputation on dependable service, quality products, and strong customer relationships.
This is more than a traditional customer service position. You’ll spend your time working directly with customers, managing accounts, solving problems, and learning the products and equipment that keep their businesses running. If you’re personable, dependable, hands-on, and looking for a career with room to grow, this could be a great fit.
What You’ll Do
As a Customer Service Representative & Technician, you’ll become a trusted resource for your customers and an important part of the local Auto-Chlor team. Your responsibilities will include:
Build strong relationships with assigned customers and provide responsive, dependable service
Manage customer accounts and identify opportunities to grow those relationships
Deliver chemicals, supplies, and other products directly to customers
Perform routine preventative maintenance on commercial equipment
Learn equipment installation and refurbishing through hands-on cross-training
Identify customer needs and recommend additional products or services when appropriate
Maintain accurate inventory and manage your daily schedule
Respond to customer questions and help resolve service-related issues
Participate in an on-call rotation to support customers during emergency service situations
Represent Auto-Chlor professionally while working with customers and throughout the community
What We’re Looking For
We’re looking for someone who enjoys working with people but also likes being active and hands-on. You don’t need to know everything on day one—we provide extensive paid training and will teach you the Auto-Chlor way.
The ideal candidate is:
Friendly, professional, and genuinely customer-focused
Dependable, honest, and comfortable working independently
Eager to learn and interested in building a long-term career
Mechanically inclined and comfortable working with basic hand tools
Organized and able to manage time and multiple priorities
Comfortable spending the day driving, visiting customers, and working on your feet
A strong communicator who can build positive customer relationships
Requirements
- Valid driver’s license for a minimum of 3 years
- Mechanical aptitude and experience using hand tools is preferred
- Ability to work independently and manage a daily schedule
- Ability to participate in an on-call rotation
- Ability to safely perform the physical requirements of the position
What We Offer
- At Auto-Chlor, we invest in our employees and provide the training, tools, and support needed to build a successful career.
- Competitive pay with overtime opportunities
- 100% paid training and development
- Company vehicle, phone, gas card, uniform, and tools
- Comprehensive benefits Medical, Dental, Vision and Life Insurance, 401(k) with Profit Sharing, Employee Savings Program, PTO, federal holidays, sick leave
- Opportunities for advancement and career growth
About Auto-Chlor System
Auto-Chlor System is a national leader in commercial dishwashing, water, hygiene, and energy solutions. Since 1938, we’ve helped businesses operate more efficiently by providing reliable products, expert service, and customized solutions.
With more than 140 branches nationwide, our teams support customers across a variety of industries, including restaurants, food service, hospitality, healthcare, food processing, and industrial environments.
Apply today and take the next step in your career with Auto-Chlor System.
About Auto-Chlor System
Manufacturer and service provider of commercial dishwashing systems.
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