Customer Service Representative - Saudi National
Role Overview
Customer Support Ops role based in KSA.
Tabby provides flexible payment options, including Buy Now, Pay Later, and supports customers across the region.
The posting notes that some company products charge interest.
Key Skills for This Role
Full Job Posting
Role and location
Customer Support Ops role based in KSA.
Tabby provides flexible payment options, including Buy Now, Pay Later, and supports customers across the region.
The posting notes that some company products charge interest.
Compensation
- Monthly compensation is listed as SR6,635–SR7,200.
- Base salary is SR6,635 gross; language allowance is up to SR500 gross based on English and Arabic level.
- Performance bonus is up to 10% of base salary.
Key responsibilities
- Support customers through phone, chat, and email in Arabic and English.
- Answer questions, solve problems, and help deliver a good customer experience.
- Follow guidelines and use tools to assist customers quickly and correctly.
What the role requires
- Clear spoken and written Arabic and English; English proficiency of B1+ or above.
- Availability for rotational shifts and office work.
- A helpful manner, calmness under pressure, quick learning, and a serious approach to work.
- Readiness to handle difficult conversations and follow processes carefully during busy periods.
Training and onboarding
- Paid training takes place in the office for three weeks.
- A three-week nesting period involves handling real customer cases with close support.
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