Customer Service Representative - Saudi National

Department: Customer Support Ops

Employment Type: Full Time

Location: KSA

Compensation: SR6,635 - SR7,200 / month

About Tabby

Tabby is a GCC based fast-growing financial technology company. We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later. We work with major brands and support millions of customers across the region.

We’re a financial company, please note that some of our products charge interest.

We’re not your average call centre. We hire people who care about doing a good job, and we give you the tools, support, and rewards to grow. If you’re motivated, professional, and want to be part of a growing company, let's go.

Support our customers through phone, chat, and email in both English and Arabi

Answer questions, solve problems, and make sure customers have a good experience

Follow clear guidelines and use tools to help customers quickly and correctly

What We’re Looking For

You speak and write clearly in both Arabic and English (B1+ level or above in English)

You’re comfortable with rotational shifts and can work from the office

You’re helpful, calm under pressure, quick to learn, and take your work seriously.

We don’t want to oversell. This is real customer service work, it can be stressful, especially during busy hours. You need to be ready to handle difficult conversations, follow processes carefully, and have a good & positive attitude even on the tough days.

Base salary: 6,635 SAR gross

Language allowance: up to 500 SAR gross based on English & Arabic level

Performance bonus: up to 10% of your base salary

Paid training: 3 weeks in the office

Nesting period:3 weeks handling real customers cases while receiving close support