Customer Service Representative - Part-Time

We Invest in You – We offer robust training for our CSRs and provide you with resources to grow your skills. We also hold weekly meetings as a team for training and development.

We Collaborate with You – As a CSR, you’ll work closely with other team members and service technicians to ensure that customers receive the best possible service.

· Solidify Opportunities – By successfully converting customer leads into scheduled jobs, you provide work opportunities for our service technicians, and also contribute to the growth of our business.

· Top-Notch Customer Satisfaction – You will be responsible for ensuring a high level of customer satisfaction by delivering an amazing customer experience. Earn the trust of the customer by communicating effectively and providing excellent service.

· Efficiency – To succeed in this role, you must be prompt and detailed while booking calls. You must meet the needs of our customers so we can run a healthy business that takes care of our team.

As a Mr. Electric customer service representative,

· You focus on the positive and enjoy being around upbeat people.

· You keep your promises to the customer and the team.

· You are detail-oriented, both in your work and when communicating with the customers.

· You are professional by nature, and it shows up in everything you do.

· You are comfortable with data entry and using technology.

· You enjoy meeting new people and building new relationships.

· You welcome feedback and are always looking to sharpen your skills.

· Software Application and Peripherals – We provide state-of-the-art digital tools for a smooth process while booking calls.

· Training Program – As part of the Mr. Electric franchise, we offer in-depth training to advance your skills.