Customer Service Representative

Our services include:

• · Preventive and wellness care
• · Vaccinations and parasite prevention
• · Advanced dentistry and dental radiology
• · Soft tissue and orthopedic surgery
• · Digital radiography and ultrasound
• · In-house diagnostics
• · Boarding services
• · Senior pet care
• · Urgent and sick patient appointments
• · Online pharmacy and preventive care plans

We combine advanced medicine with genuine compassion, ensuring every client and patient feels welcomed, respected, and cared for from the moment they walk through our doors.

This role may be perfect for you if:

• You’re a people person who loves creating positive experiences from the first phone call to checkout
• · You’re organized and detail-oriented, keeping appointments, records, and communications running smoothly
• · You’re a multitasking pro who remains calm and professional during busy periods
• · You’re comfortable learning and navigating veterinary software and digital communication tools
• · You’re compassionate and empathetic when helping pet owners through stressful situations
• · You enjoy working collaboratively and supporting your teammates
• · You’re looking for a career—not just a job—in a hospital that values growth and development
• Competitive pay, based on experience
• Medical, dental, vision, and life insurance
• Free virtual mental healthcare for household (13+)
• Generous CE allowance + paid CE time
• Uniform allowance
• Pet care discounts for your personal pets
• PTO, floating holidays, parental leave, and military leave
• A robust Employee Assistance Program (from finances to wellness and everything in between)
• Access to Encore Vet Group’s library of training, CE, and career development resources
• A 401(k) with up to 5% company match .

Want to work somewhere you can grow, belong, and be part of something special?

Apply today!

Check us out: www.minthillanimalhospital.com