{bc}
Apply
Company Site

Customer Service Representative

ABC Imaging
Los Angeles, USA
Full-time
Mid
Onsite
Discovered 3 weeks ago

Full Job Posting

Key Responsibilities

  • Monitor and process incoming print jobs via email, production bins, and front counter intake
  • Accurately code and log customer tickets according to company guidelines and production workflows
  • Serve as the primary point of contact for client inquiries, job specifications, deadlines, and budgets
  • Communicate job requirements clearly to production teams, including operators and prepress staff
  • Review incoming job details to ensure accuracy, completeness, and print readiness
  • Follow up with clients regarding file issues, production questions, and scheduling updates
  • Track jobs through completion and ensure proper job closure, delivery, and shipment logging
  • Provide professional front desk and phone support to clients and internal teams
  • Maintain a clean, organized, and efficient reception and production intake area
  • Manage office and production supplies inventory
  • Support production staff with administrative and workflow assistance as needed
  • Perform additional duties as assigned by management

Qualifications

  • Strong organizational skills and exceptional attention to detail
  • Experience with Reprographics
  • Experience in customer service, print production, prepress, or graphics environment preferred
  • Working knowledge of offset printing, digital printing, and production workflows
  • Familiarity with prepress processes and file preparation standards
  • Strong problem-solving and solutions-oriented mindset
  • Excellent verbal and written communication skills
  • Ability to multitask in a fast-paced, deadline-driven production environment
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Experience with graphics applications (Adobe Creative Suite preferred) is a plus

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at ABC Imaging

Production Manager

London, GBR

Discovered 1 weeks agoFull-time

Print Shop Manager

London, GBR

Discovered 1 weeks agoFull-time

Printer Operator

London, GBR

Discovered 1 weeks agoFull-time

Print Finisher

London, GBR

Discovered 1 weeks agoFull-time

Printer Operator

Carlstadt, USA

Discovered 1 weeks agoFull-time

Sales Representative

Annandale, USA

Discovered 1 weeks agoFull-time

Large Format Printer Operator

Carlstadt, USA

Discovered 1 weeks agoFull-time

Production Specialist

London, GBR

Discovered 1 weeks agoFull-time