Customer Service Representative

Minimum Qualifications

• High School diploma
• Minimum of two (2) years’ experience in an office or customer service environment
• Ability to follow oral and written directions
• Ability to communicate effectively and professionally with customers, vendors and other employees
• Ability to communicate clearly, tactfully and persuasively, orally and in writing, to individuals and groups
• Professional demeanor and good communication skills with the ability to work well with others in a fast-paced environment
• Demonstrates strong organizational skills (record keeping, time management, follow up, etc.)
• Excellent attention to detail and sense of urgency, ability to prioritize with an emphasis on quality and accuracy of work
• Ability to multi-task, prioritize and deal with interruptions while meeting timely deadlines
• Beneficial Skills and Experience
• Associates or bachelor’s degree
• Greater than two (2) years’ experience in a customer service role
• Financial background, experience in a bank or financial institution
• Experience with Crystal Reports
• Compensation & Benefits Package
• Salary Commensurate with Education & Experience
• Paid Time Off
• Holiday Pay
• Insurances
• Health
• Dental
• Vision
• Health Savings Account
• Flex Spending Accounts
• Retirement Plans
• SC Retirement System (mandatory)
• 401(k) Plans (voluntary)
• 457(b) Plans (voluntary)
• Other Insurances
• Life
• Disability
• Other (accident, cancer, critical illness, etc.)