Customer Service Representative
Role Overview
About Us
Strategy Sports Club is a welcoming sports and fitness community in Al Khobar, Saudi Arabia, dedicated to helping individuals of all ages stay active, develop their skills, and achieve their personal goals. We provide a supportive and professional environment through organized training programs, classes, and events led by experienced coaches.
Strategy Sports Club is looking for a customer-focused and organized individual to join our team and support daily club operations, customer service, and scheduling.
Job Responsibilities
Respond to customer inquiries and follow up on messages.
Communicate with customers in both Arabic and English, verbally and in writing.
Coordinate training schedules and class timings with coaches.
Manage bookings and registrations for classes and events.
Follow up with customers to confirm bookings and ensure requests are completed.
Communicate schedule changes and updates to customers.
Welcome visitors and members and assist with basic reception duties.
Handle daily administrative tasks and follow up on pending requests.
Full Job Posting
Job description
About Us
Strategy Sports Club is a welcoming sports and fitness community in Al Khobar, Saudi Arabia, dedicated to helping individuals of all ages stay active, develop their skills, and achieve their personal goals. We provide a supportive and professional environment through organized training programs, classes, and events led by experienced coaches.
Strategy Sports Club is looking for a customer-focused and organized individual to join our team and support daily club operations, customer service, and scheduling.
Job Responsibilities
Respond to customer inquiries and follow up on messages.
Communicate with customers in both Arabic and English, verbally and in writing.
Coordinate training schedules and class timings with coaches.
Manage bookings and registrations for classes and events.
Follow up with customers to confirm bookings and ensure requests are completed.
Communicate schedule changes and updates to customers.
Welcome visitors and members and assist with basic reception duties.
Handle daily administrative tasks and follow up on pending requests.
Requirements
- Arabic and English, both written and spoken.
- Excellent communication and customer service skills.
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks and follow up consistently.
- Basic computer skills and proficiency in using WhatsApp.
- Reliable, responsible, and able to work well within a team.
- Previous customer service or reception experience is preferred but not required.
- Job Location: Al Khobar, Saudi Arabia.
- Working Hours: Evening shift, approximately 3:30 PM to 9:30–10:30 PM. The final schedule will be determined based on operational needs.
- What We Offer
- An opportunity to work in a sports club environment and gain experience in customer service, administrative coordination, and daily operations.
- Saudi nationals only
Responsibilities
- Respond to customer inquiries and follow up on messages.
- Communicate with customers in both Arabic and English, verbally and in writing.
- Coordinate training schedules and class timings with coaches.
- Manage bookings and registrations for classes and events.
- Follow up with customers to confirm bookings and ensure requests are completed.
- Communicate schedule changes and updates to customers.
- Welcome visitors and members and assist with basic reception duties.
- Handle daily administrative tasks and follow up on pending requests.
About Strategy Sports Club
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