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Customer Service Representative

RB Global
Greater Sudbury, CAN
Full-time
Mid
Onsite
Discovered 2 days ago

Full Job Posting

Qualifications

  • Ability to communicate comfortably with customers
  • A phenomenal teammate, willing to assist your peers
  • Digital literacy
  • Time management skills
  • Positive attitude
  • Ability to work independently
  • Strong interpersonal skills
  • Professional and clean appearance
  • Candidates must have previous experience in an office setting.
  • This position is to fill an existing vacancy.

Responsibilities

  • Provide a variety of customer support services through the mail, telephone, and direct personal contact
  • Process orders and assignments and enter data into our internal computer systems
  • Reference pricing and delivery information
  • Respond to customer questions, inquiries, and requests
  • Set up new and maintain existing records
  • Perform word processing assignments, filing, and related clerical duties
  • Process paperwork in preparation for auction day, securing necessary approvals
  • Assist with other duties around the office to help out

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