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Customer Service Representative

TWO MEN AND A TRUCK
El Paso, USA
Full Time, Part Time
Entry
Onsite
USD 11-12 hourly
Discovered 1 months ago

Full Job Posting

What What You'Ll Do

  • Provide outstanding customer service on all calls and online inquiries
  • Recommend moving services and products based on cost, availability, and customer specifications
  • Input information into internal move software to provide accurate moving estimates and schedule moves
  • Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
  • Prepare move-related paperwork and documents
  • All other duties as assigned

What We'Re Looking For

  • High school diploma or GED; Associate degree in a related field preferred
  • At least 1 year of sales and/or customer service experience
  • Excellent customer service skills: effective listening and communication
  • Ability to multi-task and enter customer data into move software while on the phone
  • Confidence to initiate customer contact and comfortable asking for the sale
  • Willing to submit to pre-employment background check and drug screen
  • Creative problem-solving skills
  • Exceptional organization and time management skills
  • Strong team player who works productively with a wide range of people and personalities
  • Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values
  • Bilingual is preferred

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