Customer Service Representative
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Key skills for this role
About the Role
We are looking for an experienced and multilingual Call Center Agent to join our growing aesthetics and beauty team. The ideal candidate will be fluent in Arabic and English, with prior experience in aesthetic clinics or beauty services.
Key Skills for This Role
Full Job Posting
Overview
We are looking for an experienced and multilingual **Call Center Agent** to join our growing aesthetics and beauty team.
The ideal candidate will be fluent in **Arabic and English**, with prior experience in **aesthetic clinics or beauty services**.
Responsibilities
- Handle inbound and outbound calls in Arabic and English.
- Provide accurate information about aesthetic treatments and clinic services.
- Manage appointment bookings, rescheduling, and follow-ups with clients.
- Maintain client records and ensure excellent customer experience.
- Coordinate with the operations and front desk teams to ensure smooth client flow.
- Meet monthly targets for bookings, consultations, and client satisfaction.
Requirements
- Proven experience as a **Call Center Agent** or **Customer Service Representative** in the **aesthetics, beauty, or medical field**.
- Fluent in **Arabic and English** (spoken and written).
- Strong communication and sales skills.
- Ability to multitask and work in a fast-paced environment.
- Professional, positive, and client-focused attitude.
What We Offer
- Competitive salary + performance incentives.
- Friendly and professional work environment.
- Training and growth opportunities within the company.
Job Types: Full-time, Permanent
Pay: AED4,000.00 - AED6,000.00 per month
Experience
- call center : 3 years (Required)
Language
- English (Required)
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