Customer Service Representative
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About the Role
Provide professional customer service in a luxury car showroom, handling inquiries, scheduling test drives, and coordinating with the sales team to ensure a smooth customer journey.
Key Skills for This Role
Full Job Posting
Location:** Dubai, UAE
**Salary:** AED 3,500 – AED 4,000 per month (based on experience)
Job Description
AP SUPERCARS is a leading luxury car dealership in Dubai, specializing in premium and high-performance vehicles.
We are looking for a professional, friendly, and customer-focused **Customer Service Representative** to join our team.
The ideal candidate should have excellent communication skills, a pleasant personality, a passion for luxury cars, and the ability to provide an outstanding customer experience.
Key Responsibilities
- Welcome customers visiting the showroom and assist them professionally.
- Respond to customer inquiries via phone, WhatsApp, email, and social media.
- Provide accurate information about our luxury vehicle inventory.
- Schedule showroom visits and test drives.
- Coordinate with the sales team to ensure a smooth customer journey.
- Follow up with customers and maintain accurate customer records.
- Handle customer concerns and ensure high levels of customer satisfaction.
- Maintain a professional and welcoming showroom environment.
Requirements
- Previous experience in customer service, hospitality, reception, or a similar role.
- Knowledge of luxury and supercar brands is preferred.
- Pleasing personality with a professional appearance and excellent interpersonal skills.
- Excellent verbal and written communication skills.
- Fluent in English (Arabic or additional languages are an advantage).
- Basic computer skills (Microsoft Office; CRM experience is an advantage).
- Customer-focused, organized, and able to work in a fast-paced environment.
Benefits
- Salary: **AED 3,500 – AED 4,000 per month (based on experience)**.
- Career growth opportunities.
- Professional and dynamic working environment.
- Pay: From AED3,500.00 per month
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