Customer Service Representative
Full Job Posting
- Our products and services
- Water quality issues or concerns (general knowledge)
- Payments, invoices and collections
- Scheduling deliveries and service appointments
- Amazing communication skills! Our CSRs communicate via phone, emails and in person
- Quick problem solving skills to help customers with unique needs
- Strong attention to detail, there are many components to this role
- Desire to become a “water treatment expert” through training
- Proficiency in Microsoft Office, data entry and documentation Our CSRs utilize multiple software systems and coordinate a large administrative/accounting function within the dealership
- Our CSRs utilize multiple software systems and coordinate a large administrative/accounting function within the dealership
- The ability to be a team player and a friendly personality of course!
- Career advancement through training and development
- Competitive base pay, plus commission and quarterly/annual employee incentives
- Zero deductible medical plans
- Dental and vision
- Wellness Program with incentives
- 401K with employer match
- Tuition reimbursement and scholarship opportunities
- Paid time off and paid holidays
- Career advancement through training and development
- Work-life balance: work hours are Monday-Friday 8AM-5PM
About Packard Culligan Water
Family-owned Culligan water-treatment dealership group serving residential and business customers across ten U.S. states.
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