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Customer Service Representative

Best Cheer Stone
Anaheim, USA
Full-time
Entry
Onsite
$19.50-$22
Discovered 1 weeks ago

Full Job Posting

Responsibilities

  • Handle VIP account orders, delivery orders and E-commerce orders for all or part of these duties
  • Take Sales orders, create S/O, and advise payment.
  • Confirm orders with customers.
  • Send orders to C/R to release and log to Pick up by appointment Log.
  • Communicate w/customer for all order related issues.
  • Check pallets and take phots if needed and report pallet information to customers.
  • Organize / Arrange Pick up by appointment, deliver orders, 3rd party trucking orders with warehouse
  • Coordinate with C/R for pick up by appt, 3rd party trucking orders and delivery orders.
  • Oversee inventory level, make necessary transfer arrangement and record transfer transaction in NAV.
  • Support Warehouse for Inventory management, check stock, back orders, etc.
  • Support C/R if needed.

Requirements

  • Excellent oral and written English language communication skills
  • Provide high level of customer service
  • Good organizational skills
  • Proven ability to handle multiple tasks at once.
  • Demonstrated experience with the use of PCs, along with the ability to navigate in a multi-window-based environment.
  • Intermediate skills in MS Outlook, Word and Excel
  • Bilingual (Spanish) a plus.
  • Working Conditions: Multiple environments including office and warehouse.
  • Pay Range: $19.50-$22

Preferred Qualifications

  • Bilingual (Spanish) a plus.

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