indeed
Customer Service & Operations Executive
FASTER EXPRESS AND CARGO
UAE
Onsite
AED 2,000/month
Discovered 2 weeks ago
Customer serviceLogistics operationsShipment monitoring and updatesCustomer communicationProblem-solvingDocumentation and record keeping
Key Skills for This Role
Customer serviceLogistics operationsShipment monitoring and updatesCustomer communicationProblem-solvingDocumentation and record keeping
Full Job Posting
Key Responsibilities
- Handle customer inquiries, complaints, and shipment updates professionally.
- Coordinate daily logistics operations and ensure timely deliveries.
- Monitor shipments and follow up on pending tasks.
- Identify problems and take prompt action to resolve them.
- Communicate with customers, drivers, and internal teams.
- Maintain accurate documentation and operational records.
Requirements
- Be responsible, reliable, and well organized.
- Have good communication and problem-solving skills.
- Be proactive, detail-oriented, and able to work under pressure.
- Have strong follow-up skills and a positive attitude.
- Previous logistics or customer service experience is an advantage.
Key Qualities
- Responsibility and accountability.
- Problem-solving, communication, and teamwork.
- Customer focus.
Pay
- AED 2,000–3,000 per month.
Work Location
- Work is in person.
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