Customer Service Executive
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About the Role
We are seeking a professional and friendly Receptionist to serve as the first point of contact for visitors, clients, and employees. The Receptionist will manage front desk operations, handle incoming calls, provide administrative support, and ensure a welcoming and organized office environment.
Key Skills for This Role
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Job Summary
We are seeking a professional and friendly Receptionist to serve as the first point of contact for visitors, clients, and employees.
The Receptionist will manage front desk operations, handle incoming calls, provide administrative support, and ensure a welcoming and organized office environment.
Key Responsibilities
- Greet and welcome visitors in a courteous and professional manner.
- Answer, screen, and direct incoming phone calls.
- Manage the reception area and maintain a clean, organized workspace.
- Schedule appointments and maintain calendars.
- Receive, sort, and distribute mail, packages, and deliveries.
- Respond to inquiries and provide accurate information to visitors and callers.
- Maintain visitor logs and follow security procedures.
- Assist with data entry, filing, photocopying, and other administrative tasks.
- Coordinate meeting room bookings and prepare meeting areas when required.
- Support office staff with various clerical and administrative duties.
Qualifications and Skills
- High school diploma or equivalent; additional administrative qualifications are a plus.
- Proven experience as a receptionist, front desk representative, or similar role preferred.
- Excellent verbal and written communication skills.
- Strong customer service and interpersonal skills.
- Proficiency in Microsoft Office (Word, Excel, Outlook).
- Good organizational and multitasking abilities.
- Professional appearance and positive attitude.
- Ability to work independently and as part of a team.
Working Conditions
- Full-time/Part-time position.
- May require occasional flexibility in working hours.
- **Salary:** Competitive and based on qualifications and experience.
- Pay: From AED2,500.00 per month
Experience
- Customer relationship management: 1 year (Required)
Language
- English (Required)
- Arabic (Required)
- Hindi (Required)
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