Customer Service Executive- Freight Forwarding
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Key skills for this role
About the Role
Handle customer service and operations for a freight forwarding company. Manage import/export/cross trade by sea and air freight, prepare quotations, negotiate rates with shipping lines/airlines, and coordinate with clients.
Key Skills for This Role
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Overview
Graduate with +5 yrs. of experience in customer service & Operations in a reputed freight forwarding company.
In-depth know-how about import /export /cross trade business by Sea freight & Air freight On job experience of international freight forwarding job costing and quotations.
Capability to handle freight enquiries, quotations and coordination with local and international clients.
Experience in rate & service negotiations with Shipping lines /airlines and overseas agents Proficiency in handling MNC clients and execution of time bound & critical sea/air shipments.
Knowledge about customs procedures and port operations.
Capability to handle freight forwarding operations & customer service independently without supervision.
Customer Service Executive- Freight Forwarding
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